Troubleshooting

WP Ghost Exceptions

WP Ghost is compatible with all servers, hosting services, and also supports WordPress Multisite.

However, you need to note certain exceptions. We’ve documented these exceptions in this article, so keep reading.

WordPress.com – Business plan

  • Automattic does NOT allow customization of the wp-admin and the wp-login paths. WordPress uses Jetpack for login security and doesn’t accept any changes made to wp-admin and wp-login.php.
  • However, you can use WP Ghost to customize and hide other paths, such as WordPress Common Paths, to secure vulnerabilities related to plugins and themes.

Shared & Unmanaged Nginx Servers

  • WP Ghost doesn’t work if users are unable to add the hidemywp.conf file to nginx.conf .This is required for all custom paths to load in the frontend. In order to use WP Ghost, the user needs to have access to the NGINX config file and the ability to restart the service. Alternatively, the user needs to be able to contact the host to add the path_to_file/hidemywp.conf file in Nginx and restart the service for them.
  • The host refuses to make changes in the server config file and restart the service.

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