Comments Not Being Posted or Processed

If visitors are unable to leave comments after changing the comments path, follow these solutions: Clear all cache If you have a cache plugin or use server caching, clear all the cache, as the change of paths has significantly changed the website’s structure. Run a Frontend Test Ensure the server rewrite rules are correctly applied. Go […]

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Not Receiving the 2FA Email Code

There are a few reasons why the 2FA email code is not received by email. Check the email address Verify that the correct email address is configured in the user profile settings. Click Reset Email and add the correct email address for that user profile. No SMTP Email Solution Ensure your WordPress site can reliably […]

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Unable to Scan the QR Code

Use the manual entry option in your authenticator app and input the text-based key provided during setup. Ensure the QR code is displayed clearly on your screen. If necessary, enlarge it to make scanning easier.

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Authenticator App Not Generating Valid Codes for 2FA

There is a possibility that the application code to offer wrong codes. Mobile Time and Date Ensure your device’s date and time settings are set to automatic. An incorrect time can cause codes to mismatch. Check the code twice Verify you are entering the correct current code. Codes are time-sensitive and may expire after 30 […]

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Connection Issues With Third-Party Apps

If you’re encountering connection issues with third-party applications while using the WP Ghost plugin, it could be due to changes in REST API paths, restrictions on headers, or modifications to custom AJAX paths. Follow these steps to diagnose and resolve the issue: Check Security Headers Restrictions If the problem seems related to security headers, adjust […]

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REST API Not Working After Custom Path Change

If you get any errors when accessing the custom wp-json path of your website, follow these steps: Clear all cache If you have a cache plugin or use server caching, clear all the cache, as the change of paths has significantly changed the website’s structure. Run a Frontend Test Go to WP Ghost > Change Paths, […]

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