If visitors are unable to leave comments after changing the comments path, follow these solutions: Clear all cache If you have a cache plugin or use server caching, clear all the cache, as the change of paths has significantly changed the website’s structure. Run a Frontend Test Ensure the server rewrite rules are correctly applied. Go […]
Category: Troubleshooting
Find practical solutions for resolving compatibility errors and conflicts between Wp Ghost and other active WordPress plugins and themes. Ideal for site administrators and developers seeking quick and effective fixes.
Not Receiving the 2FA Email Code
There are a few reasons why the 2FA email code is not received by email. Check the email address Verify that the correct email address is configured in the user profile settings. Click Reset Email and add the correct email address for that user profile. No SMTP Email Solution Ensure your WordPress site can reliably […]
Getting Locked Out After Exceeding Max Fail Attempts
By default, if you fail to enter the correct credentials or the 2FA code five times, your IP will be blocked for a period of time. During the lockout you will get a message like: Your IP has been flagged for potential security violations. Please try again in a little while. Solutions: Solution 1: Wait […]
Unable to Scan the QR Code
Use the manual entry option in your authenticator app and input the text-based key provided during setup. Ensure the QR code is displayed clearly on your screen. If necessary, enlarge it to make scanning easier.
Authenticator App Not Generating Valid Codes for 2FA
There is a possibility that the application code to offer wrong codes. Mobile Time and Date Ensure your device’s date and time settings are set to automatic. An incorrect time can cause codes to mismatch. Check the code twice Verify you are entering the correct current code. Codes are time-sensitive and may expire after 30 […]
Connection Issues With Third-Party Apps
If you’re encountering connection issues with third-party applications while using the WP Ghost plugin, it could be due to changes in REST API paths, restrictions on headers, or modifications to custom AJAX paths. Follow these steps to diagnose and resolve the issue: Check Security Headers Restrictions If the problem seems related to security headers, adjust […]
REST API Not Working After Custom Path Change
If you get any errors when accessing the custom wp-json path of your website, follow these steps: Clear all cache If you have a cache plugin or use server caching, clear all the cache, as the change of paths has significantly changed the website’s structure. Run a Frontend Test Go to WP Ghost > Change Paths, […]
After Changing the wp-includes Path Some Plugins are not Functioning Properly
Clear all cache If you have a cache plugin or use server caching, clear all the cache, as the change of paths has significantly changed the website’s structure. Run a Frontend Test Go to WP Ghost > Change Paths, click the Frontend Test button and follow the server configuration instructions, if any. Check path configuration […]
JetPack Plugin Analytics not Working with Disabled XML-RPC Access
If disabling XML-RPC in WP Ghost causes JetPack analytics to stop working, a simpler solution is to whitelist JetPack’s IP addresses in WP Ghost’s firewall.
Can’t Log in Via wp-admin as I am Redirected To the Front Page
If you are experiencing difficulties logging into your WordPress site through the wp-admin path, it may be due to the customized wp-admin path and activating the Hide “wp-admin” option in the WP Ghost plugin. When you enable the “Hide wp-admin” option in the plugin’s settings, it hides the wp-admin path for better security. However, if […]