If visitors are unable to leave comments after changing the comments path, follow these solutions:

Clear all cache

If you have a cache plugin or use server caching, clear all the cache, as the change of paths has significantly changed the website’s structure.

Run a Frontend Test

Ensure the server rewrite rules are correctly applied. Go to WP Ghost > Change Paths, click the Frontend Test button and follow the server configuration instructions, if any.

Frontend test fail

Test the Custom Path

Check the custom wp-comments-post.php path for typos and also add it manually in your browser to ensure it is accessible.

Update permalink settings

Go to your WordPress dashboard, navigate to Settings > Permalinks, and click Save Changes to refresh the permalinks. This action can sometimes help resolve issues related to URL structures.

Save settings permalink