Users Can’t Register to the Website After Changing the Register Path

If you encounter any problems after customizing the register path, here are some troubleshooting steps to help resolve the issues:

Clear all cache

If you have a cache plugin or use server caching, clear all the cache, as the change of paths has significantly changed the website’s structure.

Run a Frontend Test

Go to WP Ghost > Change Paths, click the Frontend Test button, and follow the server configuration instructions, if any.

Permalink settings

Go to your WordPress dashboard, navigate to Settings > Permalinks, and click Save Changes to refresh the permalinks. This action can sometimes help resolve issues related to URL structures.

Incorrect custom path

Double-check the custom register path you entered to ensure there are no typos, misspellings, or special characters that might be causing the problem.

Revert to Default Path

If the issues persist, consider restoring WordPress’s default register path. Go to WP Ghost > Change Paths > Login Security, remove the custom path from the Custom Register Path, and save the settings.

Plugin/Theme conflicts

Temporarily deactivate other plugins related to registration functionality. If the problem disappears, a conflicting plugin or theme might be the culprit.