This error indicates that your WordPress website is unable to connect to the WP Ghost Cloud servers. The most common reason is a firewall or server restriction imposed by your hosting provider, which prevents your website from communicating with third-party APIs
Check NGINX Server Configuration If your server uses NGINX, you need to update the configuration to match the new paths. Solution: Restore Original Admin Path If your server does not support custom wp-admin paths, Elementor may fail to load. Solution: More details can be found here: Change and Hide wp-admin Path with WP Ghost Verify […]
Clear all cache If you have a cache plugin or use server caching, clear all the cache, as the change of paths has significantly changed the website’s structure. If possible, try accessing the website from a different browser or device to see if the issue is specific to a particular setup. Other Plugins Conflict To identify and resolve […]
Clear all cache If you have a cache plugin or use server caching, clear all the cache, as the change of paths has significantly changed the website’s structure. If possible, try accessing the login page from a different browser or device to see if the issue is specific to a particular setup. Other Plugins Conflict Other […]
Sometimes, conflicts can arise between the WP Ghost plugin and other plugins or themes installed on your WordPress website. Deactivate other plugins Deactivate other plugins temporarily to see if the issue persists. If the problem disappears, it indicates a conflict with one of the deactivated plugins. Default WordPress theme Similarly, switch to a default WordPress […]
If spam comments are still being posted even after securing the comments path, follow these steps: Update the Comments Path Security If the custom path is predictable, change it to a less guessable name again. Ensure the Brute Force protection is active on all comment forms. If you have custom comment forms, make sure the […]
If reCaptcha is not appearing on comment forms despite enabling Brute Force Protection, follow these steps: Clear all cache If you have a cache plugin or use server caching, clear all the cache, as the change of paths has significantly changed the website’s structure. Verify Plugin Compatibility Ensure WP Ghost is compatible with the theme or […]
If visitors are unable to leave comments after changing the comments path, follow these solutions: Clear all cache If you have a cache plugin or use server caching, clear all the cache, as the change of paths has significantly changed the website’s structure. Run a Frontend Test Ensure the server rewrite rules are correctly applied. Go […]
There are a few reasons why the 2FA email code is not received by email. Check the email address Verify that the correct email address is configured in the user profile settings. Click Reset Email and add the correct email address for that user profile. No SMTP Email Solution Ensure your WordPress site can reliably […]
By default, if you fail to enter the correct credentials or the 2FA code five times, your IP will be blocked for a period of time. During the lockout you will get a message like: Your IP has been flagged for potential security violations. Please try again in a little while. Solutions: Solution 1: Wait […]